Do you get annoyed or frustrated when other people do not hear what you are saying? Are you feeling not listened to and wish that your voice was heard? Is your leadership style one of listening or hearing? Listening Versus Hearing People can listen to you, yet not hear you. They may be listening to
Author: Dr. Vesna Grubacevic When was the last time you had a disagreement, misunderstanding or conflict with your team, colleague, customer or supplier? Do you find yourself getting stressed, frustrated, angry, upset or anxious when you communicate with other people in business? Why is effective communication so important? As leaders, it is our role to show
Do you sometimes feel that your communication flows easily and at other times it is like pulling teeth? As a leader or manager, would you like to stop getting resistance to your requests, proposals, ideas and suggestions? A Natural Flow When there is a natural flow between people in business, they feel totally comfortable expressing
“What am I doing here?” I sobbed. I lay face down in the mud with a 40kg canoe pinning me down awkwardly between slippery logs. I was 16, somewhere in northwest Ontario on a portage. The other girls on the canoe trip had gone on ahead and I had been left to carry one of
When was the last time you heard your customer, employee, supplier or business partner utter an excuse? Are you tired of hearing “I can’t afford it”, “I am too busy”, “It is too hard”, etc.? Would you like to turn excuses into solutions? What are Excuses? You have probably heard lots of excuses in your
In uncertain times, teams look for certainty, direction and leadership. They turn to business owners and mangers to create certainty for them and to give them a future direction to be enthused about. In the absence of such certainty and clarity, there is a vacuum waiting to be filled. When a vacuum exists, if the
Are you frustrated by not attracting enough career or business opportunities? Would you like to know how to stand out from others and get a leadership edge? The best way to gain a leadership edge over your competition is to do something different, and compete on things that are more difficult for your competition to
“As names have power, words have power. Words can light fires in the minds of men. Words can wring tears from the hardest hearts.” – Patrick Rothfuss, The Name Of The Wind A wonderful jumble and organisation of letters creates a single word. A single word; one that can create power, strength of focus, encapsulate
Last week I was afforded an enormous privilege by way of the Layne Beachley Aim For The Stars Foundation. That privilege? Meeting former Prime Minister, author, champion of equity, university professor, and perhaps most of all, a person content in their own skin – and owning their own space – Julia Gillard. It was clearly
Embrace diversity, breed new thinking, collaborate, allow the crazy ideas to breathe and create those often insane divergent moments because this is the only way we are ever going to create the future we dream of right here and now before it becomes a present that passes us by. It’s almost as if the repeat
