Are you upset by all the questions your manager, team, prospects, customers and suppliers ask you? Do you sometimes feel like other people are giving you the third degree, micro managing or interrogating you? Or perhaps you feel that other people could be more forthcoming with information? Would you like to understand how to deal
Do you get annoyed or frustrated when other people do not hear what you are saying? Are you feeling not listened to and wish that your voice was heard? Is your leadership style one of listening or hearing? Listening Versus Hearing People can listen to you, yet not hear you. They may be listening to
Author: Dr. Vesna Grubacevic When was the last time you had a disagreement, misunderstanding or conflict with your team, colleague, customer or supplier? Do you find yourself getting stressed, frustrated, angry, upset or anxious when you communicate with other people in business? Why is effective communication so important? As leaders, it is our role to show
